Health & Safety
By purchasing a ticket to the Charles R. Wood Theater, the ticket holder acknowledges and assumes all risk associated with attending an event on the premises of the Charles R. Wood Theater. The ticket holder also has all knowledge and understanding of the inherent risks associated with Charles R. Wood Theater Event participation, including but in no way limited to: (1) slips, trips, and falls, (2) ergonomic injuries, (3) athletic injuries, and (4) illness, including exposure to and infection with viruses or bacteria. I further acknowledge that the preceding list is not inclusive of all possible risks associated with Charles R. Wood Theater participation and that said list in no way limits the operation of this Agreement.
By purchasing a ticket, the ticket holder and all members of their party agree to the aforementioned statement of risk as well as the below requirements, terms and conditions.
Ticket Holder Requirements
For all Charles R. Wood Theater Events: all Ticket Holders are required to show proof of a completed COVID-19 vaccination (completed 14 prior to the event date) by way of Original COVID-19 Vaccination Card, A Photo or Photo-Copy of COVID-19 Vaccination Card or NYS Excelsior Pass along with a valid photo ID before entering the theater. Wearing a mask is strongly encouraged but not enforced.
Children under age 12 that are not yet eligible to have a completed COVID-19 Vaccination may attend events by wearing a mask throughout.
All patrons must check in at the Box Office before entering the theater to confirm their completed pre-show waiver. An electronic waiver will be e-mailed to you within 48 hours of your event date in which you may enter your guest’s name and phone number for contact tracing purposes. All members of your party are required to show proof of COVID-19 vaccination and may upload it electronically in this waiver or show it at the Box Office. Should you be unable to complete the form electronically, paper forms will be available for you at the Box Office. To save time at the door, we ask that you please complete the form electronically, at minimum with your guest’s name.
If you have previously attended an event where proof of vaccination was required, we will have your name on a roster of pre-screened patrons. The electronic form will allow you to note this for us to confirm we have your information on file and whether or not you will be attending with the same guest(s).
Refunds
Should the Ticket Holder become ill prior to their event,the Ticket Holder and their entire party must stay home and not attend an event. In this case, a credit will be issued to the Ticket Holder’s OvationTix account to attend a future event.
For the safety of all Ticket Holders, there will be no late seating at any events. Ticket Holders who arrive after the performance has begun will be denied entry without a refund. The performance will not begin until all Ticket Holders have been screened and entered into the seating area.
Should the Ticket Holder be found to be in violation of any of the requirements named in these terms and conditions, on signage on the premises or made law by state, local or federal governments, the Ticket Holder may be asked to leave the premises without a refund.
COVID-19 Disclaimer
Coronavirus, COVID-19 is an extremely contagious virus that spreads easily through person-to-person contact. Federal and state authorities recommend social distancing as a means to prevent the spread of the virus. COVID-19 can lead to severe illness, personal injury, permanent disability, and death. Participating in Charles R. Wood Theater programs or accessing Charles R. Wood Theater facilities could increase the risk of contracting COVID-19. Charles R. Wood Theater in no way warrants that COVID-19 infection will not occur through participation in Charles R. Wood Theater programs or accessing Charles R. Wood Theater facilities.
Indemnification
To the fullest extent permitted by law, and in consideration of the Ticket Holder’s
participation in a Charles R. Wood Theater program, the Ticket Holder agrees to INDEMNIFY
AND HOLD HARMLESS Releasees from any and all causes of action, claims, demands,
losses, or costs of any nature whatsoever arising out of or in any way related to my Charles R.
Wood Theater program participation.
By purchasing a ticket and agreeing to the terms and conditions, the Ticket Holder
acknowledges they have full knowledge of the nature and extent of the risks inherent in Charles
- Wood Theater participation and are voluntarily assuming said risks. By purchasing a ticket
and agreeing to the terms and conditions, the Ticket Holder understands that they will be solely
responsible for any loss or damage, including personal injury, property damage, or death, they
sustain while participating in a Charles R. Wood Theater program and that by purchasing a
ticket and agreeing to the terms and conditions, the Ticket Holder Hereby Releases from all
liability for such loss, damage, or death. By purchasing a ticket and agreeing to the terms and
conditions the Ticket Holder further certifies they are in good health and have no conditions or
impairments which would preclude their safe participation in a Charles R. Wood Theater
program.